This e-book was published by The Rakmo Institute

The Rakmo Institute organizes seminars, trainings and workshops in the fields of communication, interpersonal relationships, conflict management and stress management for open and closed groups.
Marko Iršič is a Master of educational studies, lecturer, mediator and mediator trainer at the Center for mediation and conflict management - The Rakmo Institute, and one of the leading experts in mediation and conflict management in Slovenia.
The Rakmo Institute organizes seminars, trainings and workshops in the fields of communication, interpersonal relationships, conflict management and stress management for open and closed groups.
The RAKMO Institute
Institute for education, conflict management and mediation
Parmova 53
1000 Ljubljana
Email: info@mediacija.com
Web: www.rakmo.si
Tel.: 00386/1/436 41 17, 0386/64/112 577 or 00386/40/731 431
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