Be aware of the problems in interpersonal communication and search for SOLUTIONS

Follow basic Conflict Resolution GUIDELINES

… And contribute to a more successful and constructive conflict resolution.

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This e-book is for you if:

You want to learn guidelines for successful conflict resolution.
You want to raise awareness of the problems and find appropriate solutions.
You want to get to know yourself and others better, and deepen and enrich your relationships.
You want to deepen your understanding of the world and life.
Want to improve the atmosphere, communication and relationships in general at home or at work.
You want to know when and in what situations to give in or to make compromise.
You need help in resolving family disputes.
You need help resolving conflicts at work.
You want to obtain information on mediation training.

In this e-book you will learn ...

WHAT IS AND WHAT IS NOT A CONFLICT

DIFFERENT RESPONSES TO A CONFLICT

WHY IT IS IMPORTATNT TO RESOLVE A CONFLICT

HOW TO ACT IN CASE OF A CONFLICT

HOW TO QUICKLY NOTICE AND REACT ON A CONFLICT

GUIDELINES FOR SUCCESSFUL CONFLICT RESOLUTION

HOW CHANGING BEHAVIOURAL PATTERNS WORKS

HOW TO EDUCATE CHILDREN ON CONFLICT MANAGEMENT

About Author

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This e-book was published by The Rakmo Institute

The Rakmo Institute organizes seminars, trainings and workshops in the fields of communication, interpersonal relationships, conflict management and stress management for open and closed groups.

The RAKMO Institute
Institute for education, conflict management and mediation
Parmova 53
1000 Ljubljana
Email: info@mediacija.com
Web: www.rakmo.si
Tel.: 00386/1/436 41 17, 0386/64/112 577 or 00386/40/731 431